F.A.Q

WHAT IS PHANTHUM?

PHANTHUM is a performance wear brand based at the core of Europe, namely Belgium. Inspired by art, Japanese aesthetics, and a deep respect for discipline and movement, we create gear for those who train with intent and live with purpose.

For me as the founder, it’s more than clothing. It’s about representing who you are — in the gym, on the mat, on the road, or wherever you're pushing your limits.

I noticed that most athletic wear either blends into the crowd or tries too hard to demand attention. That’s not our approach. At PHANTHUM, we design clean, confident pieces influenced by minimalist design and refined visual storytelling. Subtle but powerful. Intentional. Built to move. Built to perform.

WHAT IS MY SIZE??

We have provided a general size chart for our uniforms. Please note that your uniform will experience shrinkage as you wash and continue to wash it. After you arrive to your desired fit, we recommend to cold wash and hang dry to minimize further shrinkage. Be aware and responsible!

OUR DESIGNS?

Whether you're into anime, art, or just looking for something that stands out, every PHANTHUM piece is designed to feel personal—something you can truly connect with. We want you to feel confident, inspired, and empowered—whether you're training, creating, or just living your day.

Our designs draw inspiration from a wide range of anime. Sometimes it’s the animation style, other times it’s subtle details or themes that spark an idea. Each product is a fusion of storytelling, aesthetics, and functionality—built for those who live with intention and express themselves through what they wear.

We make all designs in house and come up with the final product. We ensure everything is high quality so you can wear your limited edition pieces for a long time.

HOW LONG IS SHIPPING?

Orders are processed Monday-Friday (Excluding major holidays) and shipped within 3-5 business days.

  • Once your order is shipped you will receive an E-mail with your tracking information.

For each country prices differ, but you can almost always expect 2 options: Delivery at home or Delivery at a pickup point. For some countries there are exception of course due to limited shipment options.

Estimated delivery days are indicated when ordering a product, however these are estimations (customs & other outside factors are not included)

Countries we currently deliver to:

  • Belgium
  • Netherlands
  • France
  • Germany
  • Portugal
  • Spain
  • Italy
  • Czechia
  • Poland
  • Austria
  • Ireland
  • UK

Note that Delivery prices can also increase, but we only do this when delivery companies increase their prices as well.

FOR PREORDERS, THE SHIPPING DATES ON THE CHECKOUT ARE THE DAYS THAT IT WILL TAKE TO SHIP ONCE WE HAVE THE PRODUCT AT OUR WAREHOUSE. NOT THE DAYS IT WILL TAKE TO RECEIVE YOUR ORDER AFTER THE CHECKOUT!

PAYMENTS?

We currently support the following payment providers:

  • PayPal
  • Mastercard
  • VISA
  • Bancontact (For Belgian Customers)
  • Americas Express
  • Apple Pay
  • Google Pay
  • Maestro
  • UnionPay
  • Klarna

These can also be found on the bottom of the page.

I AM INTERRESTED IN A PARTNERSHIP/SPONSORSHIP?

If you are a professional martial arts practicioner or athlete, then you can contact us via this form: https://phanthum.com/pages/sponsorship-ambassadors

Or find the link at the bottom of each page.

iWe strictly analyse accounts: the type of content (whether it matches our brand), dedication to posting, amount of interactions, etc.

We are keen to support you if you match our criteria, but if we still decide to not collaborate then we will let you know.

RETURNS?

ALL SALES ARE FINAL.

Once an item leaves our lab and enters your rotation, the transaction is sealed. We operate in limited, high-demand batches—not mass-produced surpluses.

THE PROTOCOL:

  • No Returns: We do not accept returns because you changed your mind or your guard got passed. Every piece is a permanent addition to your kit.
  • No Exchanges: We don't hold back-stock for size swaps. Our inventory vanishes fast. Measure twice, think once, and consult the size chart before you commit.
  • The Rare Exception: If we sent you the wrong relic or if there is a genuine manufacturing defect (a rare glitch in the DNA), reach out to phanthumofficial@gmail.com within 7 days of delivery. We’ll investigate and make it right.

WHAT & WHEN IS THE NEXT DROP?

In order to be updated on our upcoming drops we recommend you the following:

  • Sign up for our emails
  • Follow us on our socials such as instagram and tiktok (we will post an announcement of new drops there)
  • Frequently look at our website

In terms of what to expect for the next drop: this information is shared on email or on social media.

Have a question? Contact us below.

Size chart

Use the following picture to find your best size.

If you want to have a tighter feel, then we recommend to go fo a smaller size.

Otherwise, always go with the size you usually wear.

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